Microsoft Outlook - Training Classes in Houston, Texas

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Microsoft® Office Outlook ® 2003: Level 1

Training Course Content


Lesson 1: Getting Started with Outlook

Topic 1A: Log On to Outlook

Topic 1B: The Outlook Environment

Topic 1C: Compose and Send a Simple Message

Topic 1D: Open a Message

Topic 1E: Reply to a Message

Topic 1F: Print a Message

Topic 1G: Delete a Message


Lesson 2: Composing Messages

Topic 2A: Address a Message

Topic 2B: Format a Message

Topic 2C: Check Spelling and Grammar

Topic 2D: Attach a File

Topic 2E: Forward a Message


Lesson 3: Managing Mail

Topic 3A: Open and Save an Attachment

Topic 3B: Flag a Message

Topic 3C: Create a Folder

Topic 3D: Move Messages to a Folder

Topic 3E: Copy Messages to Folders

Topic 3F: Delete a Folder


Lesson 4: Scheduling Appointments

Topic 4A: The Outlook Calendar

Topic 4B: Schedule an Appointment

Topic 4C: Assign a Category to an Appointment

Topic 4D: Update Calendar Entries


Lesson 5: Scheduling Meetings

Topic 5A: Schedule a Meeting

Topic 5B: Reply to a Meeting Request

Topic 5C: Propose a New Meeting Time

Topic 5D: Track Meeting Responses

Topic 5E: Update a Meeting Request

Topic 5F: Cancel a Meeting Request

Topic 5G: Print the Calendar


Lesson 6: Managing Contacts

Topic 6A: Add a Contact

Topic 6B: Sort Contacts

Topic 6C: Find a Contact

Topic 6D: Generate a Map

Topic 6E: Edit a Contact

Topic 6F: Delete a Contact

Topic 6G: Print Contacts


Lesson 7: Managing Tasks

Topic 7A: Create a Task

Topic 7B: Edit a Task

Topic 7C: Update a Task


Lesson 8: Using Notes

Topic 8A: Create a Note

Topic 8B: Edit a Note

Topic 8C: Copy a Note

 

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Microsoft® Office Outlook ® 2003: Level 2

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Training Course Content

Lesson 1: Tracking Work Activities Using the Journal

Topic 1A: Record a Journal Entry Automatically

Topic 1B: Manually Record a Journal Entry

Topic 1C: Modify a Journal Entry


Lesson 2: Setting Calendar Options

Topic 2A: Set Work Days and Times

Topic 2B: Display Other Time Zones

Topic 2C: Set Free/Busy Options


Lesson 3: Setting Message Options

Topic 3A: Modify Message Settings

Topic 3B: Modify Delivery Options

Topic 3C: Modify Message Formats

Topic 3D: Notify Others that You will be Out of the Office

Topic 3E: Create and Modify a Distribution List

Topic 3F: Insert a Hyperlink


Lesson 4: Sharing Folder Information

Topic 4A: Specify Folder Permissions

Topic 4B: Access Another User's Folder

Topic 4C: Delegate Access To Folders


Lesson 5: Managing Tasks

Topic 5A: Assign a Task

Topic 5B: Reply to a Task Request

Topic 5C: Send a Task Update

Topic 5D: Track Assigned Tasks


Lesson 6: Customizing Outlook

Topic 6A: Customize the Toolbar

Topic 6B: Create a New Toolbar

Topic 6C: Customize the Menu

Topic 6D: Create a Folder Home Page


Lesson 7: Locating Outlook Items

Topic 7A: Sort Messages Using Multiple Criteria

Topic 7B: Find Messages

Topic 7C: Find Messages Using Multiple Criteria

Topic 7D: Filter Messages

Topic 7E: Organize Messages

Topic 7F: Manage Junk Email


 

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Microsoft® Office Access ® 2003: Level 3

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Training Course Content

Lesson 1: Communicating Using MSN Messenger

Topic 1A: Obtain a Hotmail Account

Topic 1B: Add Contacts

Topic 1C: Send and Receive Instant Messages

Topic 1D: Attach a File

Topic 1E: Change MSN Messenger Status

Topic 1F: Change MSN Messenger Options


Lesson 2: Personalizing Your Mail

Topic 2A: Use Stationery

Topic 2B: Create Custom Stationery

Topic 2C: Create Signatures

Topic 2D: Modify Signatures


Lesson 3: Organizing Outlook Items

Topic 3A: Group Items

Topic 3B: Create Search Folders

Topic 3C: Create Rules

Topic 3D: Apply Conditional Formatting


Lesson 4: Working with Contacts

Topic 4A: Forward Contacts

Topic 4B: Create a vCard from a Contact

Topic 4C: Export Contacts

Topic 4D: Perform a Mail Merge

Topic 4E: Link Items to a Contact


Lesson 5: Saving and Archiving Mail

Topic 5A: Save Messages in Alternate Formats

Topic 5B: Archive Messages

Topic 5C: Protect Personal Folders


Lesson 6: Creating a Custom Form

Topic 6A: Add Form Fields

Topic 6B: Save a Form

Topic 6C: Test a Form


Lesson 7: Working Offline and Remotely

Topic 7A: Create an Offline Folder File

Topic 7B: Make a Folder Available Offline

Topic 7C: Create a Send/Receive Group

Topic 7D: Download Messages